Accessibility

North Frontenac's Commitment

We are committed to providing accessible customer service to persons with disabilities; removing barriers for people with disabilities and ensuring that no new barriers are created. The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) is provincial legislation with a purpose of developing, implementing and enforcing accessibility standards in order to achieve accessibility for Ontarians with disabilities with respect to goods, services, facilities, accommodations, employment, buildings, structures and premises on or before January 1, 2025. In accordance with the AODA, the Township has adopted Customer Service Standards Policies.

The Township of North Frontenac is a member of the Frontenac Accessibility Advisory Committee. The committee meets quarterly on the second Tuesday of January, April, July, and October.at 10 a.m. in the Township of South Frontenac council chamber, 4432 George Street, Sydenham.

Its mandate is to assist the County and Township Councils in the County of Frontenac in enabling persons with disabilities to have equal access to all opportunities within the County by identifying and making recommendations on the removal and prevention of barriers to people with disabilities.

If you require information in an alternate format you may contact the Township of North Frontenac by calling (613) 479-2231, or by emailing Eric Korhonen, Accessibility Coordinator at firechief@northfrontenac.ca.

You may also visit the Township in person at or mail your request and concerns to our office located at 6648 Road 506, Plevna, ON K0H 2M0. Township Administration hours are Monday to Friday, 9:00 a.m. to 4:00 p.m.

We will work with you to understand your specific information and accessibility needs to enable us to provide them within a reasonable timeframe.

 Accessibility By-Law and Multi-Year Plan

Multi-Year Plan

Policies and Procedures By-Law

 Accessible Event Planning

 Are you planning an indoor or outdoor event?

Planning Accessible Events

Guide to Accessible Festivals and Outdoor Events

 Customer Service Feedback Form

 Fill out our Customer Service Feedback Form if you have any concerns or suggestions for staff.

For more information on this Accessibility Plan, please contact Eric Korhonen, Director of Emergency Services/Fire Chief - Accessibility Coordinator at:

Email: firechief@northfrontenac.ca

 

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