North Frontenac's Commitment
We are committed to providing accessible customer service to persons with disabilities; removing barriers for people with disabilities and ensuring that no new barriers are created. The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) is provincial legislation with a purpose of developing, implementing and enforcing accessibility standards in order to achieve accessibility for Ontarians with disabilities with respect to goods, services, facilities, accommodations, employment, buildings, structures and premises on or before January 1, 2025. In accordance with the AODA, the Township has adopted Customer Service Standards Policies.
The Township of North Frontenac is a member of the Frontenac Accessibility Advisory Committee. The committee meets quarterly on the second Tuesday of January, April, July, and October.at 10 a.m. in the Township of South Frontenac council chamber, 4432 George Street, Sydenham.
Its mandate is to assist the County and Township Councils in the County of Frontenac in enabling persons with disabilities to have equal access to all opportunities within the County by identifying and making recommendations on the removal and prevention of barriers to people with disabilities.
If you wish to arrange for accessible feedback, require information or documents in an accessible format or communication support, you may complete the Customer Service Feedback Form or you may contact the Township of North Frontenac by calling (613)479-2231, or by emailing the Accessibility Coordinator
You may also visit the Township in person at or mail your request and concerns to our office located at 6648 Road 506, Plevna, ON K0H 2M0. Township Administration hours are Monday to Friday, 9:00 a.m. to 4:00 p.m.
We will work with you to understand your specific information and accessibility needs to enable us to provide them within a reasonable timeframe.
| Accessible Information |
| For information in alternate formats contact the Accessibility Coordinator or by phone at 613-479-2231. We will work with you to meet your accessibility needs in a timely fashion. Visit the Township of North Frontenac in person or request a document here. If you require a document in an accessible format please let us know. The Township Office administration hours are Monday to Friday, 9:00 a.m. to 4:00 p.m. |
| Accessibility By-Law and Multi-Year Plan |
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View our Policies and Procedures By-Law for more information on the Township's Civic Web Portal where all Township By-laws are e-published. |
| Accessible Event Planning |
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Are you planning an indoor or outdoor event? |
| Customer Service Feedback Form |
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Fill out our Customer Service Feedback Form if you have any concerns or suggestions for staff. |
For more information on this Accessibility Plan, please contact Adam Robinson, Director of Emergency Services/Fire Chief - Accessibility Coordinator at:
Email: firechief@northfrontenac.ca
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